Knowledgebase

November 15, 2017

Why can’t I login to my cPanel or webmail?

Are you encountering difficulties logging in to your cPanel or webmail account? Don’t fret! In this troubleshooting guide, we’ll explore common reasons why users face login issues and provide practical solutions to resolve them promptly. 1. Incorrect Credentials – Issue: One of the most common reasons for login failures is entering incorrect login credentials, including usernames and passwords. – Solution: Double-check the accuracy of your login credentials, ensuring that both username and password are entered correctly. Consider using password managers to securely store and manage login information. 2. Network Connectivity Problems – Issue: Poor network connectivity or internet connection issues can prevent access to cPanel or webmail. – Solution: Verify your internet connection and ensure that it is stable. Troubleshoot network issues by restarting your router or connecting to a different network to rule out connectivity problems. 3. Server Downtime or Maintenance […]
November 9, 2017

What is Email Marketing?

Email marketing occurs when a company sends a commercial message to a group of people by use of electronic email. Most commonly through advertisements, requests for business, or sales or donation solicitation, any email communication is considered email marketing if it helps to build customer loyalty, trust in a product or company or brand recognition. Email marketing is an efficient way to stay connected with your clients while also promoting your business. What are some of the benefits of Email Marketing? Email Marketing is targeted. Email marketing solves all the inherent problems of non-targeted marketing. Gone are the days of placing an advertisement on television, on a diner placemat, or in a periodical with no control of who will see it. With email marketing, you have the ability to control exactly who sees an email by segmenting your contacts based […]
November 8, 2017

How to configure email filters in Cpanel

Email filter is a feature created to redirect or block unwanted messages based upon a certain set of conditions. In other words, email filter is used to handle spamming of mails. Procedure to configure email filter in Cpanel: In the Mail section of the cPanel home screen, click Global Email Filters or Email Filters. Global filter are applied on all mails in your account while email filters are for an email address that you specify. Locate the account for which you want to add a filter and then click Manage Filters. Click Create a New Filter. In the Filter Name text box, type the filter name. You should use a filter name that is easily identifiable so you can tell what the filter’s purpose is. Also, filter names must be unique; you cannot use duplicate filter names. Under Rules, specify the filter rules. For example, to filter e-mail messages that contain […]
November 6, 2017

How to upload a file in cPanel via File Manager

Elevating Web Hosting in Kenya with cPanel Hosting In the digital landscape of Kenya, hosting emerges as a game-changer, providing a user-friendly and feature-rich solution for website management. Let’s explore the significance of  hosting in Kenya’s web hosting sphere. Steps on how to upload a file in cPanel First, you will begin by logging in to your Cpanel using correct username and password. Navigate to files then Click on File Manager. The page will opened on a new tab. On the New Tab you will see +File, +Folder and +Upload. These features portray adding a new item. Click on +Upload and then Click on Select Files. Select the file that you want to upload from your Computer. Once the process of upload is complete, Click on go back link. You will see the file that you have uploaded. You can […]
November 3, 2017

Navigating Your Website’s Backend: A Guide to Logging in to cPanel

Accessing your website’s cPanel is the gateway to managing your online presence efficiently. Whether you’re a seasoned webmaster or a novice website owner, mastering the art of logging in to Panel is essential for smooth website management. Understanding cPanel: Panel is a web-based control panel that provides a user-friendly interface for managing various aspects of your website, including files, databases, email accounts, and more. Logging in to cPanel grants you access to powerful tools and features to customize and optimize your website’s performance. Step-by-Step Guide: Step 1: Obtain Login Credentials Before logging in to Panel, you’ll need your login credentials provided by your web hosting provider. These typically include a username and password specific to your Panel account. Step 2: Access cPanel Login Page Open your web browser and navigate to the Panel login page. This is usually accessed by […]
October 23, 2017

How to configure an email account in Microsoft Outlook.

In the digital era, managing your emails efficiently is paramount. Configuring your email account in Microsoft Outlook is a straightforward process, providing a unified platform for streamlined communication. Follow this step-by-step guide to seamlessly set up your email account and enhance your productivity. Step 1: Open Microsoft Outlook Begin by launching Microsoft Outlook on your device. If you haven’t installed it yet, download and install the latest version from the official Microsoft website. Step 2: Navigate to Account Settings Click on the “File” tab in the top-left corner of the Outlook window. From the drop-down menu, select “Add Account” to initiate the configuration process. Step 3: Choose Email Account Opt for “Email Account” and click “Next” to proceed. Ensure the “Auto Account Setup” option is selected for Outlook to automatically detect your email settings. Step 4: Enter Your Details Provide […]
October 17, 2017

Is Hosting only meant for websites?

Introduction Web hosting has long been synonymous with websites, but its utility extends far beyond mere webpage storage. In this article, we delve into the diverse applications of web hosting, particularly focusing on its role in email hosting. Discover how businesses can leverage hosting packages to enhance communication and efficiency. Is Hosting Only Meant for Websites? While web hosting is predominantly associated with websites, it serves a broader purpose. Beyond hosting websites, businesses can utilize hosting packages for email hosting, facilitating seamless communication. Email Hosting: A Valuable Extension of Web Hosting Email hosting allows businesses to manage their email accounts using the same hosting infrastructure as their website. This integration streamlines operations and enhances overall efficiency. Choosing the Right Hosting Package Selecting the appropriate hosting package is crucial, considering factors such as the size of the business and the volume […]
October 11, 2017

How to become a reseller

If you’re interested in making some extra cash and don’t have the time or the energy to create your own website with your own products, you might consider becoming a hosting reseller. Many web hosting companies will members the ability to become a hosting reseller by selling to them the hosting packages at a wholesale price. Below are the steps on how to be a reseller: Choose a web hosting company There are many web hosting companies globally so ensure you make the perfect choice. Choose a company that has the best hosting packages, experienced and reliable services. This is for the sake of your clients who will receive excellent services therefore they will continue hosting their websites through your hosting services. Choose the best reseller package Visit the website of the company you have chosen. Browse to the reseller […]
October 11, 2017

What is VPS Hosting?

  Unlocking Performance and Security with Softlink Options Limited’s VPS Hosting Services. In the dynamic landscape of online businesses, having a robust and reliable hosting solution is paramount. Softlink Options Limited stands at the forefront of this digital evolution, offering cutting-edge services that empower businesses with unmatched performance, security, and control. Why VPS Hosting Matters? VPS, or Virtual Private Server, hosting bridges the gap between shared hosting and dedicated servers, providing a dedicated portion of a physical server with its own resources. Softlink Options Limited understands the significance of VPS hosting in meeting the diverse needs of businesses, whether large enterprises or budding startups. Unparalleled Performance One of the key advantages of Softlink Options Limited’s VPS hosting is the assurance of exceptional performance. With dedicated resources allocated to your virtual server, you experience faster load times, smoother website navigation, and […]
October 11, 2017

What is dedicated hosting?

  Navigating the dynamic digital landscape, businesses incessantly seek hosting solutions that strike the ideal balance of performance, security, and scalability. Softlink Options Limited proudly introduces a state-of-the-art solution—our Dedicated Server Hosting services—meticulously crafted to meet the diverse needs of businesses. The Essence of Dedicated Server Hosting Dedicated Server Hosting, a robust solution, grants exclusive server access, providing businesses complete control over their hosting environment. In stark contrast to shared hosting, where resources are distributed among users, impacting performance and security. Unmatched Performance of Dedicated Server Hosting A primary advantage lies in the unparalleled performance. With dedicated resources, your website or application enjoys rapid load times, minimal latency, and the capacity to handle high traffic volumes—a critical factor for businesses reliant on a robust online presence. Fortified Security Measures Security, paramount in the digital era, gains an extra layer of […]