January 10, 2018

How do I add a package in your Reseller WHM?

Reseller WHM (Web Host Manager) offers a user-friendly interface for managing hosting accounts efficiently. Adding packages within WHM allows resellers to customize hosting plans according to their clients’ needs. In this guide, we’ll walk you through the simple steps to add a package in your Reseller WHM. 1. Access Your WHM Dashboard Begin by logging in to your Reseller WHM account. Once logged in, navigate to the “Packages” section. This is where you’ll create and manage hosting packages for your clients. 2. Click on “Add a Package” In the Packages section, locate the “Add a Package” button and click on it. This action will initiate the process of creating a new hosting package. 3. Fill in Package Details Next, you’ll need to fill in the details for the new hosting package. This includes: – Package Name: Choose a descriptive name […]
January 5, 2018

.ke Domain Name Requirements

The .ke domain is divided into various domain levels. The domain levels can be used for different functions. They include: .me.ke – for Personal Names .or.ke –  for Non-Governmental Organisations .co.ke – for Companies .ne.ke – for Network Devices .ac.ke – for Institutions of Higher Education (Requires supporting documents) .sc.ke – for Secondary and Primary schools (Requires supporting documents) .go.ke – for Goverment entities (Requires supporting documents) .info.ke – for Information .mobi.ke – for Mobile content Some .ke Domain levels requires Supporting Documents inorder to be registered .go.ke This domain requires supporting documents from the Department of Government IT Services (GITS) at the Ministry of Finance. GITS should give an Authority Letter to show that the Entity is a valid Government institution or Agency and authorized to register the domain name. Government Information Technology Services: gits @ treasury.go.ke +254 20 2252299 […]
December 7, 2017

Types of SSL Certificates

Navigating SSL Certificates for Robust Digital Security In an era where digital presence is paramount, safeguarding sensitive data is a top priority. At Softlink Options Limited, we empower you with the knowledge and tools to fortify your online assets. Let’s explore the diverse spectrum of SSL certificates, ensuring a secure and trusted connection for your brand.  Domain Validated (DV)  Certificates: Swift Security for Your Domain Our DV certificates offer rapid issuance, making them an ideal choice for small-scale websites seeking immediate protection. Elevate Trust with Organization Validated (OV)  Certificates For businesses keen on establishing credibility, OV certificates undergo meticulous validation, instilling confidence in your online visitors.  Premium Security with Extended Validation (EV)  Certificates Take your security to the next level with EV certificates. The distinctive green address bar signals a high level of trust, perfect for e-commerce platforms. Simplify Management […]
November 18, 2017

What is the difference between registry, registrar and registrant?

There are three different roles that participate in the domain name registration process: The registry, registrar, and registrant. The following are explanation about each role and how they work with one another: Registry: A domain name registry is an organization that manages top-level domain names. They create domain name extensions, set the rules for that domain name, and work with registrars to sell domain names to the public. For example, Kenic manages the registration of .com domain names and their domain name system (DNS). Registrar: The registrar is an accredited organization, like Softlink Options Ltd, that sells domain names to the public. Some have the ability to sell top-level domain names (TLDs) like .com, .net, .biz and .org or country-code top-level domain names (ccTLDs) such as .ke and .us. .KE domain Registrar is a body or an individual accredited by KeNIC to sell or resell .KE […]
November 18, 2017

Why is a .com the most preferred domain extension?

Dot com domain extension has been in existence for so many years. It has been used in internet such as gmail.com and websites mostly. When we think of a website, we think of a dot com. It’s no wonder then that the dot com is the most sought after and popular domain extension. But have you ever wondered if there really is any benefit to the dot com domain extension beyond its popularity? Does a dot com have any SEO significance? Should you consider some other domain name if your desired name is not available with the dot com extension? Read on to find the answers. When acquiring a domain name, you want to make sure that: It is relevant to your business It is easy to remember for your target customers It identifies you with your industry; it identifies […]
November 15, 2017

Why can’t I login to my cPanel or webmail?

Are you encountering difficulties logging in to your cPanel or webmail account? Don’t fret! In this troubleshooting guide, we’ll explore common reasons why users face login issues and provide practical solutions to resolve them promptly. 1. Incorrect Credentials – Issue: One of the most common reasons for login failures is entering incorrect login credentials, including usernames and passwords. – Solution: Double-check the accuracy of your login credentials, ensuring that both username and password are entered correctly. Consider using password managers to securely store and manage login information. 2. Network Connectivity Problems – Issue: Poor network connectivity or internet connection issues can prevent access to cPanel or webmail. – Solution: Verify your internet connection and ensure that it is stable. Troubleshoot network issues by restarting your router or connecting to a different network to rule out connectivity problems. 3. Server Downtime or Maintenance […]
November 9, 2017

What is Email Marketing?

Email marketing occurs when a company sends a commercial message to a group of people by use of electronic email. Most commonly through advertisements, requests for business, or sales or donation solicitation, any email communication is considered email marketing if it helps to build customer loyalty, trust in a product or company or brand recognition. Email marketing is an efficient way to stay connected with your clients while also promoting your business. What are some of the benefits of Email Marketing? Email Marketing is targeted. Email marketing solves all the inherent problems of non-targeted marketing. Gone are the days of placing an advertisement on television, on a diner placemat, or in a periodical with no control of who will see it. With email marketing, you have the ability to control exactly who sees an email by segmenting your contacts based […]
November 8, 2017

How to configure email filters in Cpanel

Email filter is a feature created to redirect or block unwanted messages based upon a certain set of conditions. In other words, email filter is used to handle spamming of mails. Procedure to configure email filter in Cpanel: In the Mail section of the cPanel home screen, click Global Email Filters or Email Filters. Global filter are applied on all mails in your account while email filters are for an email address that you specify. Locate the account for which you want to add a filter and then click Manage Filters. Click Create a New Filter. In the Filter Name text box, type the filter name. You should use a filter name that is easily identifiable so you can tell what the filter’s purpose is. Also, filter names must be unique; you cannot use duplicate filter names. Under Rules, specify the filter rules. For example, to filter e-mail messages that contain […]
November 3, 2017

Navigating Your Website’s Backend: A Guide to Logging in to cPanel

Accessing your website’s cPanel is the gateway to managing your online presence efficiently. Whether you’re a seasoned webmaster or a novice website owner, mastering the art of logging in to Panel is essential for smooth website management. Understanding cPanel: Panel is a web-based control panel that provides a user-friendly interface for managing various aspects of your website, including files, databases, email accounts, and more. Logging in to cPanel grants you access to powerful tools and features to customize and optimize your website’s performance. Step-by-Step Guide: Step 1: Obtain Login Credentials Before logging in to Panel, you’ll need your login credentials provided by your web hosting provider. These typically include a username and password specific to your Panel account. Step 2: Access cPanel Login Page Open your web browser and navigate to the Panel login page. This is usually accessed by […]
September 29, 2017

How to choose a good domain name

Introduction In today’s digital age, your domain name serves as the cornerstone of your online presence. It’s not just an address; it’s the digital identity of your brand. In this comprehensive guide, we’ll delve into the intricacies of choosing the perfect domain name that aligns with your brand identity, resonates with your audience, and sets you up for success in the competitive online landscape. 1. Relevance and Brand Identity – Reflecting your brand identity in your domain name– Choosing a name that communicates your website’s purpose 2. Simplicity and Clarity – Importance of easy spelling, pronunciation, and memorability– Avoiding complex or ambiguous terms 3. Brevity and Conciseness – Benefits of shorter domain names– Balancing brevity with descriptive accuracy 4. Avoiding Special Characters and Numbers – Negative impact of special characters, hyphens, and numbers– Maintaining professionalism and clarity in domain names […]