January 6, 2022
Reviews in e-commerce are an essential feature of e-commerce websites. E-commerce, best understood as commercial transactions done across the internet, has experienced steady growth over the past few years. The increasing penetration and reducing internet costs in developed and developing countries have contributed to this continued growth. Recent estimates suggest that e-commerce’s share of global retail trade rose from 14% in 2019 to about 17% in 2020. In addition, recent studies indicate that there will be 2.14 billion international digital buyers in 2021. This is out of an estimated 7.87 billion people. Due to the COVID-19 pandemic, more and more businesses have opted to invest in purchasing their goods and services online. This is why companies that intend to transact online should always include the reviews and ratings on their websites. UNDERSTANDING YOUR CLIENT AND MARKETING INSIGHTS The client is always […]