Customer Support & Live Chat Access

Your guide to accessing fast and reliable assistance

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How to Access Live Chat

To chat with our support team, follow these steps:

  • Go to the Client Area
  • Login using your account details
  • Open the Live Chat option to start chatting
Go to Client Area

Support Working Hours

Monday – Friday: 8:00 AM to 5:00 PM

After Hours: Limited support via live chat and email

Weekends & Public Holidays: Responses may take longer, but all messages are monitored

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Contact Support

If you need help, you can reach us through:

  • Call: 0723498783
  • Email: support@softlinkoptions.co.ke
  • Live Chat: Available inside the Client Area

Need Immediate Assistance?

Login to your Client Area and start a live chat for instant help.

Go to Client Area